Privacy Policy

Kreissen Industrial Solutions LLC takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website (www.kreissen.com, kreissenindustrial.com and machineryrepairinstall.com), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend an on-line seminar or demonstration
  • To receive specific information from us such as a whitepaper or code sample
  • To sign up for a mailing list
  • To correspond with us
  • Or any other such activity that we deem necessary

 

Kreissen Industrial Solutions LLC does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user. Kreissen Industrial Solutions LLC owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Kreissen Industrial Solutions LLC may share this information with its business partners for the specific purpose of a promotion or service offering.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Kreissen Industrial Solutions LLC site if you do so.

How is personally identifiable information safeguarded?

Kreissen Industrial Solutions LLC utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

Kreissen Industrial Solutions LLC web site may contain links to other internet web sites. Kreissen Industrial Solutions LLC neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Kreissen Industrial Solutions LLC web sites.

How to opt out of correspondence

Based on the information a user has provided, Kreissen Industrial Solutions LLC may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

Terms and Conditions

1. Authorization.
The named client is engaging Kreissen Industrial Solutions LLC, as an independent contractor for the specific web design project of developing and/or improving a web site, hereinafter referred to as "web design project" which may be installed on the client's account on an Internet Service Provider (ISP) / Web Presence Provider (WPP) computer, hereinafter refer to as "Hosting Service" if required to perform services. If required to perform services the client hereby authorizes Kreissen Industrial Solutions LLC to access this account and authorizes the Hosting Service to provide Kreissen Industrial Solutions LLC with "full access" to the client's account and any other programs needed for this web design project that are included as part of the client's service agreement/level.

2. Copyright and Trademarks.
The client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Kreissen Industrial Solutions LLC for inclusion in the web design project are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect and defend Kreissen Industrial Solutions LLC and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

3. Web Site Maintenance.
This agreement allows for minor web site maintenance to pages over a 1-month period after initial launch, up to an average of one half hour per regular web site, including updating lines and making minor changes to a sentence or paragraph. It does not include updating or replacing nearly all the text from a page with new text, major page reconstruction, new pages, guest books, discussion webs, navigation structure changes, attempted updates by client repairs or web design projects delivered to the client via diskette. The period of 1 month begins on the date the clients web design site has been published to client's hosting service or 30 days from the date this agreement was signed, which ever comes first. If the client's web design package includes database access using Server Side Script, then very minor page code changes will be accepted under this maintenance plan. Major page code and/or database structural changes will be charged at current hourly rates. Word Press and Joomla Core & Security Updates/Installed Component Updates and or Backups will be the responsibility of the website owner/client, unless under a monthly/yearly maintenance contract with Kreissen Industrial Solutions LLC.

4. Completion Date.
Kreissen Industrial Solutions LLC and the client must work together to complete the web design project in a timely manner. We agree to work expeditiously to complete the web design project no later than 45 days after the client has submitted all necessary materials. If the client does not supply Kreissen Industrial Solutions LLC with complete text and graphic content for this web design project within 60 days of the date this agreement was signed, the entire amount of the agreement becomes due and payable. If the client still has not submitted all the required contents within 90 days after signing this agreement, an additional continuation fee of 15% of the total agreement price will be assessed for each month until the web design project is published or the client cancels the web design project in writing.

5. Project Delivery.
The web site design project delivery shall be completed upon receipt of the payment associated with delivery. Delivery may be accomplished by publishing, electronic transfer, or physical media. The client understands that Kreissen Industrial Solutions LLC will not be providing any hosting services in connection with this web design project. Once setup, hosting services will be the responsibility of the client. The client will be solely responsible for all hosting service charges. The client assumes all responsibility for the use and functionality of the web design project.

6. Publishing:
If the Project Delivery includes publishing, Kreissen Industrial Solutions LLC will make a good faith effort to accommodate client's requested method of publishing. In the event Kreissen Industrial Solutions LLC is not able to accommodate the request method of publishing the following statements apply. If the hosting service does not have suitable FTP services, Kreissen Industrial Solutions LLC may use FTP or Filezilla to publish to the site. If publishing to a hosting service is not feasible the information may be delivered on diskette or CDROM. Word Press and Joomla Updates and Component Updates are the sole risk of website owner/client.

7. Electronic Commerce Laws.
The client agrees that the client is solely responsible for complying with such laws, taxes and tariffs, and will hold harmless, protect, and defend Kreissen Industrial Solutions LLC and its subcontractors from any claim, suit, penalty, tax or tariff arising from the client's exercise of Internet electronic commerce.

8. Web Design Project Copyright.
Original web site content specifically requested by the customer and designed under work for hire shall be the intellectual property of the customer once final payment under this agreement and any additional charges incurred have been paid. Rights to clipart, photos, graphics, source code, work-up files and computer programs that are not specifically requested and designed under work for hire are not transferred to the client, and remain the property of their respective owners. Kreissen Industrial Solutions LLC and its subcontractors retain the right to display graphics and other web design elements as examples of their work in their respective portfolios.

9. Payments.
Payments must be made promptly based on the agreed schedule. Delinquent bills can be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty can be added for each month of delinquency. Kreissen Industrial Solutions LLC reserves the right to remove any web design project from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by an authorized representative Kreissen Industrial Solutions LLC. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this agreement was entered into in Nashville, Tennessee, US and any dispute will be litigated or arbitrated in Nashville, Tennessee, US. Please pay on time. All payments will be made in US $ funds unless agreed upon in writing by both parties.
a) By web design projects under $500.00; payment by ordering
b) By web design projects over $340.00; 50% by ordering and 50% by publishing.
c) By web design projects over $5,000.00; agreed in writing a down payment and payments by milestones.

10. Legal Notice.
Kreissen Industrial Solutions LLC does not warrant that the functions contained in the web design project will be uninterrupted or error-free. The entire risk as to the quality and performance of the web design project is with the client. In no event will Kreissen Industrial Solutions LLC be liable to the client or any third party for any damages, including, but not limited to service interruptions caused by Acts of God or any other circumstances beyond our control, any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web design project, failure of any service provider, of any telecommunications carrier, of the Internet backbone, of any Internet servers, your or site visitor's computer or Internet software, even if Kreissen Industrial Solutions LLC has been advised of the possibility of such damages.

11. This Agreement.
This agreement constitutes the sole agreement between Kreissen Industrial Solutions LLC and the client regarding this web design project. Any additional work not specified in this contract must be authorized by a written request. All prices specified in this contract will be honored for 3 months from date offered. Acknowledgement of agreement after that time will require a review of current pricing and new agreement. This agreement supersedes any prior written or oral agreements between the parties.

12. Amendment.
This agreement may be modified or amended if the amendment is made in writing and is signed by both parties.

13. Severability.
If any provision of this agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed written, construed, and enforced as so limited.

14. Waiver of Contractual Right.
The failure of either party to enforce any provision of this agreement shall not be construed as a waiver of limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this agreement.

15. Governing Law.
This agreement shall be governed by and interpreted and enforced in accordance with the laws of the Sate of Tennessee and the Federal Laws of the United States of America applicable therein without reference to rules governing choice of laws. Any action relating to this agreement must be brought in Wilson County Tennessee and you irrevocably consent to the jurisdiction of such courts.

16. Notices.
Any notice, direction or other communication given under this Agreement shall be in writing and given by sending it via e-mail or via regular mail. In the case of e-mail, valid notice shall only have been deemed to have been given when an electronic confirmation of delivery has been obtained by the sender, in the case of notice to us EMAIL or an authorized representative, in the case of notice to you, at the e-mail address provided by you in this agreement, in your WHOIS record for the website domain name or as updated from time to time. Mail shall be sent to Kreissen Industrial Solutions LLC, 4510 Charlotte Ave 415, Nashville, Tennessee 37209 and to you at the mailing address provided in this agreement or as updated in writing. Any e-mail communication shall be deemed to have been validly and effectively given on the date of such communication, if such date is a business day and such delivery was made prior to 4:00 p.m. Central Standard Time and otherwise on the next business day. Any communication sent via regular mail shall be deemed to have been validly and effectively given 5 business days after the date of mailing.






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